• Assist customers with inquiries, providing timely and effective solutions.
• Manage customer accounts and maintain accurate records of customer interactions.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.
• Handle complaints and provide appropriate responses to ensure customer retention.
• Stay updated on product knowledge to effectively assist customers and answer their questions.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude and a customer-oriented mindset.
• Responsibilities and Duties: Ability to multitask and manage customer issues efficiently.
• Working Conditions: Comfortable working in a team environment with a flexible schedule.