Call Center Agent (Voice)
Synlink Recruitment Outsourcing Co. Inc.
Job Description
- Handle inbound and/or outbound calls for an international account.
- Provide accurate information, troubleshoot issues, and resolve customer concerns efficiently.
- Maintain a professional tone and deliver excellent customer service at all times.
- Document customer interactions clearly and accurately in the system.
- Follow company processes, scripts, and compliance requirements.
- Meet performance metrics such as call quality, handling time, and customer satisfaction.
- Escalate complex issues to supervisors when necessary.
- Collaborate with the team to achieve account goals and service targets.
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Replied 5 minutes ago
Working Location
2, Ayala Malls Vertis North. Phase 1 & 2, North Ave, Brgy. Bagong Pag-asa, Quezon City, Metro Manila, Philippines
Posted on 05 December 2025
Explore similar jobs
View more similar jobs(C) Weekends Off (Chat/ Email ) Non-Voice - Dayshift
Sapient Global Services£255-318[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Lei TiongsonHR Officer
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.£229-363[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Prince Jhesmar SynlinkRecruitment Associate
Customer Service Representative
Lexie Staffing co.£255-318[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
HR Juliana De GuzmanHR Officer
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.£255-382[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
John Rafael ValderamaHR Manager
Customer Service Representative
Neksjob Philippines£255-382[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Synlink Recruitment Outsourcing Co. Inc.
Unfinanced / Angel
<50 Employees
Recruitment Firm
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
