• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order status, and technical support.
• Resolve customer complaints and provide appropriate solutions in compliance with company policies.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and priorities effectively
• Qualities and Traits: Patient, empathetic, and a team player