• Provide exceptional customer service and support to financial account clients through various communication channels.
• Assist customers in understanding their account details and resolving inquiries effectively.
• Facilitate account related transactions and guide customers through financial processes.
• Maintain accurate records of customer interactions and follow up as necessary.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused, detail-oriented, and able to work in a fast-paced environment.
• Working Conditions: Remote work environment with flexible hours.