Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Retirement Plan, Sleeping Quarters
Professional Development
Apprenticeship Program, Job Training, Professional Development
Time Off & Leave
Sick Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Flexible Hours
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and troubleshooting.
- Document and track customer interactions accurately.
- Provide exceptional service to enhance customer satisfaction.
- Work collaboratively with team members to improve processes.
- Meet performance targets and deadlines consistently.
- Educational Qualifications: High School/Senior High School diploma.
- Experience Level: No previous experience required.
- Skills and Competencies: Strong customer service, problem-solving abilities, scheduling proficiency, teamwork, technical skills, and excellent interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and manage schedules.
- Working Conditions: Office setting, fast-paced environment, may require evening or weekend shifts.
- Qualities and Traits: Friendly, proactive, detail-oriented, and adaptable.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Active within seven days
Working Location
4th Floor, Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig City, Metro Manila, Philippines
Posted on 20 August 2025
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Synlink Recruitment Outsourcing Co. Inc.
Unfinanced / Angel
<50 Employees
Recruitment Firm
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