Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, complaints, and product information.
- Resolve issues promptly and effectively to ensure customer satisfaction.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communication, or related field.
- Experience Level: Less than 1 year of experience in customer service roles.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, regular business hours, potential for remote work.
- Qualities and Traits: Patient, empathetic, and able to multitask effectively under pressure.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
TP Aura. 6/F, SM Aura Tower, McKinley Pkwy, Taguig, Metro Manila, Philippines
Posted on 02 September 2025
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