Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

£260-325[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Address customer inquiries and resolve issues promptly.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Stay updated on product knowledge and company policies.
  • Assist in processing orders and managing returns.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Fresh graduate or student with no prior experience.
  • Skills and Competencies: Strong communication, active listening, and problem-solving skills; proficiency in call center software is a plus.
  • Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide information about products/services.
  • Working Conditions: Office environment with potential for shift work.
  • Qualities and Traits: Patience, empathy, and a positive attitude towards helping others.
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 04 September 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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