• Assist customers with inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely manner.
• Process orders, forms, applications, and requests.
• Provide helpful information regarding products and services.
• Maintain detailed records of customer interactions.

Requirements:

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0-2 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Working Conditions: Office environment with a focus on team collaboration.