Field technician- Laser printer - copier & inkjet (CEBU BASED)
Delsan Office System Corp.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Perks Benefits
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide technical support to customers through phone, email, and chat
- Troubleshoot and resolve issues related to software, hardware, and network connectivity
- Create and maintain documentation of support tickets, including solutions and workarounds
- Collaborate with product development team to identify and resolve recurring issues
- Deliver exceptional customer service to ensure customer satisfaction
Requirements
- Education: At least a 2-year degree
- Experience: Minimum of 2 years
- Technical background
- Excellent problem-solving skills
- Effective communication abilities
- Driving skills
Cricel Angeles
RecruiterDelsan Office System Corp.
Work Location
UNIT 9, Paknaan. Paknaan, Mandaue City, Cebu, Philippines
Posted on 23 October 2024
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