Frontdesk Staff
Esquiretech Corp.
Job Description
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- College level or SHS Graduate
- With at least 6 months experience in the same field or in telecommunication industry
- Can handle stress and pressure
- Can handle customer complain
- With basic knowledge in customer service
- Trustworthy
- Not BPO
Erica Cruz
HR OfficerEsquiretech Corp.
Reply 0 Times Today
Working Location
Intrepid Bldg. Plaza, E. Rodriguez. E. Rodriguez, Quezon City, Metro Manila, Philippines
Posted on 27 March 2025
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