Job Description

Specific duties & responsibilities:

• Generates and prepares HRLR reports
• Responsible for the daily administration of general policies and program labor relations.
• Handles and mediates employee disputes.
• Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy.
• Assist in the development and implementation of human resource policies and procedures.
• Handle employee relation issues (Disciplinary Cases and DOLE Cases)
• Handles resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer.
• Assist in the preparation of reports for legislated requirements or organizational needs.
• Provide accurate and timely information and assistance to internal customers.
• Prepares all documentation necessary for all case management concerns (Such as but not limited to NTEs, NODs, RTWOs, Admin Invites, etc.)

QUALIFICATIONS:

• Amenable to work onsite in One Felicity Center (Commonwealth)
• Amenable to work on the graveyard shift.
• With at least 2-3 years of BPO work experience in Labor Relations (Specialist Level or higher) and must have working knowledge on PH Labor Laws
• Good writing skills with a high level of proficiency creating impact written communications
• Good communicator with eagerness to independently research new and creative ways for engagement events
• Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision
• Proficient in Microsoft Office, especially in MS Excel
• Ability to exercise sound, independent judgment
• Strong interpersonal skills
• Understanding of basic HR concepts related to Labor Relations and change management
• Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments
• With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc

Please refer to job description.