Citadel Pacific, Ltd. - Rohq
The HR Operations Manager develops and implements new or changed HR policies and maintains company’s HR systems. The ultimate goal is ensuring the Company’s HR front-end and back-end operations run smoothly, deliver excellent results and remain cost-effective.
Manage the operations scope of HR services delivered for the respective entity or business, inclusive of internal teams and external HR service providers
Ensure alignment of delivery to strategic objectives of HR and business
Leads the Human Development practices and objectives that provide an employee-oriented, high performance culture emphasizing empowerment, quality, productivity, and ongoing development
Supports the HR Payroll and Hire to Retire teams which are responsible for providing frontend HR services to business operations
Involved in helping business functions needs in areas such as recruiting, training, onboarding, employee data management, compensation
Setting of objectives, goals, and metrics and KPIs for monitoring effective performance and process delivery
Overall in charge of HR Service delivery for client, provide end-to-end HR outsource support for the following offerings: Resourcing, Payroll, HR Contact Centre, Global Mobility, HR Services, HRIS and Learning & Development and Design and Development
Leads and implements process improvement initiatives and transition/migration projects
MINIMUM RELEVANT EXPERIENCE
Minimum of 10 years of Human Resources experience across multiple facets, with at least 5 years in shared services operations
Implemented program that scale across OpCos and geographies
Implemented HR transition and/or transformation initiatives with extensive project management experience
Extensive stakeholder management experience
Develop initiatives aligned with business goals and budget
Identify operation issues, recommends and implements strategies to resolve problems
Convey strategic vision in a way that energizes other team members and partners
In-depth knowledge of HR Technologies, including but not limited to HR Information Systems, Recruitment, Payroll, Learning Management System, etc. Knowledgeable in SAP SuccessFactors preferred
Experienced in leading initiatives company-wide or across business units (i.e. HR Policies, HR Portal, and process and data migration, etc.)
Develop initiatives aligned with business goals and budget
Identify operation issues, recommends and implements strategies to resolve problems
Convey strategic vision in a way that energizes other team members and partners
In-depth knowledge of HR Technologies, including but not limited to HR Information Systems, Recruitment, Payroll, Learning Management System, etc. Knowledgeable in SAP SuccessFactors preferred
Experienced in leading initiatives company-wide or across business units (i.e. HR Policies, HR Portal, and process and data migration, etc.)
Please refer to job description.
Boss
HR ManagerCitadel Pacific, Ltd. - Rohq
28F Tower 2, High Street South Corporate Plaza, 26th St. cor. 11th Avenue 1634 BGC, Taguig City, Metro Manila, Philippines
Posted on 03 June 2025
Human Resources Manager
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Negotiable
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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