• Gathers client requirements for any development/technical projects.
• Documents the User Requirements (as User Stories) and defines the User Acceptance Criteria.
• Works with key stakeholders to prioritize tasks and tickets.
• Properly cascades the requirement, and any other changes thereafter, to the different internal teams for production.
• Spearheads project kickoff to ensure proper cascade and assignment of resources.
• Provide clear and regular updates on projects to internal and external stakeholders.
• Coordinates with the Scrum Master to ensure the timely and successful delivery of projects.
• Coordinates with the client for content/data collection for the project as well as creative/design approval.
• Coordinates with the creative team for UI/UX changes.
• Updates the Knowledge Base System for any updates about the project for proper documentation.
  
  

• Checks software readiness by ensuring that the user acceptance criteria is met.
• Conducts user acceptance tests with the client.
• Ensures that product delivery is complete, and within scope.
  
  

• Works with the accounts team for pitches and new requirements.
• Seeks out data-driven trends and identifies key consumer insights to shape technical strategy.
• Constantly strives to deepen understanding of new technologies to stay attuned to what’s new and what’s possible.
• Understand different platforms to discern advantages and limitations.
  
  

• Build and manage long-term relationships with a portfolio of clients through exceptional service on a day-to-day basis.
  
  

• Guide, mentor, and manage the product owners to ensure project success
• Assist/support the team on whatever is needed as a the driver of the scrum team
• Handle and manage client escalations
• Ensure current processes and policies are followed
• Thinks of various ways to improve the team process/overall efficiency
  
  

• A bachelor’s degree in IT, computer science, management, or other related fields.
• At least 5 years experience in business/system analysis, product owner, or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills.
• Fundamental technical, analytical, and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects.
• Must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere
  
  

• Immerse in a supportive atmosphere with uplifting mentors and teams.
• Vibe with us through monthly employee programs and events.
• Get recognized for your hustle – we celebrate wins!
  
  

• Level up on efficiency through Digital 1st equipment, tools, and systems.
• Boost your skills with in-house learning programs and company-sponsored training.
• Stay agile by adhering to SCRUM and Agile methodologies and rituals.
  
  

• Own your career path with regular appraisals and growth opportunities.
• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
• Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
• Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.

Please refer to job description.