Purpose of Job: Bring Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. This includes working with Six Sigma-certified professionals in the plan, design and accomplishment of key projects. Incumbents matched to this function require accredited Six Sigma training.

Job Components:

Responsibilities and Accountabilities

• Drive Six Sigma quality culture in the organization
• Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
• Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
• Define appropriate metrics to gage processes performance through structured reporting governance model
• Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
• Manage Bright Idea program.
• Responsible for process trainings deployment which includes training need identification, preparation of training decks and training delivery.
• Collaborate well with US quality operations teams
• Provide support for 200-400 FTEs and/or 5-10 mid to highly complex businesses

Competencies:

Educational and Licensure Requirements

• Bachelor’s Degree in any discipline
• Greenbelt Six Sigma certification from a recognized certification body or previous organization is an advantage
• Project Management certification / Master’s of Business Administrator is an advantage

Work Experience Requirements

• External Hire:
• Moderate work experience in Six Sigma and Continuous improvement projects (3+ years), min 7-9 years total work experience
• Three to five projects completed and/or certified
• Experience in projects involving emerging technologies (automation, machine learning, AI, etc)
• Experience solving major project or customer issues
• Excellent communication presentation skills
• Demonstrated experience in change management

Preferred Training/ Qualifications:

• Lean Six Sigma
• Project Management
• Design Thinking
• Exposure to a US Healthcare account in previous role or organization

Skills/Attributes Desired

• Uses various tools and methods to align and prioritize resources on projects; is articulate about effectively using resources at the right time
• Uses multiple ways to frame information for difference audiences to facilitate understanding and acceptance
• Finds multiple links between addressing and working through challenges and the goals of the work unit and the enterprise
• Can generate solutions to problems on own; contributes effectively to group problem solving; can make up things that work on the fly
• Seeks to use strengths and expertise to work with others
• Builds a deep understanding of key facts/data. Can answer questions when asked; can respond when challenged
• Easily builds relationships with important stakeholders
• Knows how to navigate the organization efficiently and effectively; can find resources to get things accomplished
• Willing to test new ideas; identify learning; and try again
• Identifies opportunities for improvement to processes, products, or services; recommends solutions to problems, or provides options

Please refer to job description.