• Respond to customer inquiries via phone, email, and chat.
• Provide knowledgeable and friendly support to customers.
• Resolve customer complaints and issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.
• Qualities and Traits: Positive attitude and a willingness to learn.
• Working Conditions: Comfortable office environment with a standard work schedule.