Online Customer Service Representative

Staffing co.

£260-389[Monthly]
On-site - Pasig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Dental Insurance, Health Insurance, Life Insurance, Mental Insurance, HMO

  • Perks Benefits

    Well-Stocked Pantry

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond promptly to customer inquiries via phone, email, chat, or in person
  • Provide accurate, valid, and complete information by using the right tools and methods
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
  • Maintain customer records by updating account information
  • Process orders, forms, applications, and requests
  • Identify and assess customers’ needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies
  • Collaborate with internal departments to resolve complex issues
  • Go the extra mile to engage customers and enhance their experience

Requirements

  • At least High School Graduate old curriculum or SHS
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Basic computer proficiency (MS Office, email, etc.)
English Language
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Jervin Belgica

OwnerStaffing co.

More than ten replies today

Working Location

Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines

Posted on 05 August 2025

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