Operations Manager (Morning Shift Working Schedule)

J-K Network Services

£879-1K[Monthly]
On-site - Laos1-3 Yrs ExpBachelorFull-time
Share

Job Description

Description

  • Assist the Senior Service Delivery management team in setting, overseeing, measuring, and promoting KPIs and SLAs. Manage a team or teams with 65 to 80 employees. Provide strategies, procedures, activities, and assistance in identifying opportunities for process improvement to the Senior Service Delivery management team. 
  • Oversee several teams in the business models of technical assistance, customer care, and e-commerce.
  • Mentor and train Group Leader for the next level of position
  • Regularly reports performance to Senior Manager and VP for Service Delivery, Country Manager, CEO and clients
  • Tracks client escalation and swiftly responds to address concerns

Requirements

  •  Bachelors Degree holder
  •  With at least 2 years of working experience as Operations Manager
  •  Amenable to attend face to face interview.
  •  Amenable to work on site
  •  Can start working as soon as possible is an advantage.
Customer Service
Preview

Recruiter_Exec J-K

RecruiterJ-K Network Services

Active within three days

Working Location

Antipolo, Rizal. Rizal, Philippines

Posted on 17 April 2025

Explore similar jobs

View more similar jobs

J-K Network Services

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.