About WESTCO

WESTCO is a trusted name in electrical engineering solutions, known for delivering high-quality products and services across industries such as energy, construction, healthcare, and critical infrastructure. We are committed to excellence, innovation, and customer satisfaction, supported by our ISO 9001:2015 Quality Management System certification.

Job Summary

We are looking for a reliable and detail-oriented Sales Admin to support our sales operations. This role is vital in ensuring smooth sales processing, accurate documentation, excellent customer service, and compliance with our ISO 9001:2015 quality standards.

Key Responsibilities

Sales Support:

• Prepare and process sales quotations, purchase orders, and delivery receipts.
• Encode sales orders accurately in the system and coordinate with inventory and logistics teams.
• Track deliveries and inform clients about order status and timelines.

Customer Engagement:

• Communicate professionally with clients to confirm orders, update status, and respond to inquiries.
• Handle after-sales support including documentation, warranty requests, and customer feedback.

Documentation & Reporting:

• Maintain accurate and updated records of all sales transactions and customer files.
• Generate sales reports, forecasts, and sales pipeline updates for management.
• Prepare documentation for audit and compliance purposes.

ISO 9001:2015 Responsibilities:

• Ensure that all sales processes and documentation comply with our Quality Management System (QMS).
• Participate in internal audits and contribute to continual improvement initiatives.
• Follow documented procedures and assist in updating records related to customer satisfaction and order fulfillment.
• Report non-conformities and suggest corrective actions within the sales process.

A Typical Day:

You’ll start the day reviewing pending orders and incoming inquiries, coordinate with the sales and logistics teams, respond to customer emails or calls, encode transactions in the system, and prepare delivery schedules. You may also assist with documentation for ISO compliance, update CRM databases, and prepare reports for weekly meetings.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• At least 1–2 years of experience in sales administration, order processing, or a similar role.
• Familiarity with ISO 9001:2015 systems and documentation is a strong advantage.
• Proficient in MS Office (especially Excel and Word); experience in CRM systems is a plus.
• Strong attention to detail and accuracy in documentation.
• Excellent communication and coordination skills.

Skills, Attitude & Competencies:

• Highly organized with the ability to multitask and prioritize tasks.
• Team player with a service-oriented mindset.
• Proactive and solution-focused, especially in handling delays or customer issues.
• Willing to learn and contribute to a culture of quality and continuous improvement.
• Professional, dependable, and trustworthy with confidential information.

Why Join WESTCO?

• Be part of a leading engineering solutions provider with a reputation for excellence.
• Enjoy a structured work environment guided by ISO standards.
• Opportunity for growth, learning, and professional development.
• Friendly, collaborative, and values-driven team culture.

WESTCO is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply. Your journey to a rewarding career in engineering and innovation starts here!

Job Type: Full-time

Pay: Php20,000.00 - Php28,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay

Application Question(s):

• Are you comfortable to work on site along Kalayaan Ave, QC, from Monday to Friday, 8:30am to 5:30pm?
• Why do you want to work as a Sales Admin?

Please refer to job description.