After Sales Engineer/5 years handling Customer Service

Dempsey Resource Management Inc.

£696-1.2K[Monthly]
On-site - Pasig5-10 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Provide technical support to customers post-purchase.
  • Resolve product-related issues and ensure customer satisfaction.
  • Collaborate with sales and product teams to improve customer experience.
  • Conduct training sessions for clients on product usage.
  • Maintain documentation of customer interactions and solutions provided.
  • Monitor customer feedback for continuous improvement.



  • Educational Qualifications: Bachelor’s degree in Engineering or related field.
  • Experience Level: 5-10 years in customer service roles.
  • Skills and Competencies: Proficient in B2B technical support, maintenance & repair, product knowledge, troubleshooting, and installation.
  • Working Conditions: Office and field-based environments; possible travel required.
  • Qualities and Traits: Customer service oriented, strong presentation skills, detail-oriented, and proactive problem-solver.
B2BTechnical SupportMaintenance & RepairProduct KnowledgeTroubleshootingInspection & InstallationCustomer Service OrientedPresentation DemoInventory ManagementCompliance
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HR Vilma Dempsey

Talent Acquisition Manager Dempsey Resource Management Inc.

Reply 0 Times Today

Working Location

Shaw Blvd. Shaw Blvd, Metro Manila, Philippines

Posted on 06 November 2025

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