After Sales Engineer/5 years handling Customer Service
Dempsey Resource Management Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide technical support to customers post-purchase.
- Resolve product-related issues and ensure customer satisfaction.
- Collaborate with sales and product teams to improve customer experience.
- Conduct training sessions for clients on product usage.
- Maintain documentation of customer interactions and solutions provided.
- Monitor customer feedback for continuous improvement.
- Educational Qualifications: Bachelor’s degree in Engineering or related field.
- Experience Level: 5-10 years in customer service roles.
- Skills and Competencies: Proficient in B2B technical support, maintenance & repair, product knowledge, troubleshooting, and installation.
- Working Conditions: Office and field-based environments; possible travel required.
- Qualities and Traits: Customer service oriented, strong presentation skills, detail-oriented, and proactive problem-solver.
HR Vilma Dempsey
Talent Acquisition Manager Dempsey Resource Management Inc.
Reply 0 Times Today
Working Location
Shaw Blvd. Shaw Blvd, Metro Manila, Philippines
Posted on 06 November 2025
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