Management of the Sales Team

• Develop strong working relationships with department store managers and concession leads to ensure effective communication and cooperation.
• Lead, train, and motivate retail area supervisors and sales staff to meet sales targets and deliver excellent customer service.
• Align team goals with company objectives while adapting to the unique conditions of each department store partner.
• Regularly conduct store visits to monitor staff performance, customer engagement, and adherence to brand standards.

Sales Management

• Develop customized sales strategies that cater to varying demographics, seasonal trends, and regional preferences across department store branches.
• Implement targeted sales programs that consider foot traffic patterns, promotional schedules, and department store sales cycles.
• Collaborate with merchandising teams to optimize product display, inventory levels, and promotional placement.
• Produce detailed sales performance reports with insights on customer buying behavior, product movement, and revenue trends.
• Proactively identify sales gaps and implement corrective strategies to meet or exceed revenue targets.

Business Process

• Ensure accurate inventory forecasting, transfers, and replenishment between multiple branches to minimize stockouts or overstocking.
• Align visual merchandising displays with both brand identity and department store requirements.
• Maintain clear documentation of key activities such as deliveries, product returns, promotions, and operational issues.
• Ensure staff adherence to department store protocols while maintaining company policies and standards.

Customer Satisfaction

• Develop strategies to enhance customer experience, tailoring approaches to meet the expectations of various department store clientele.
• Proactively address customer concerns by collaborating with department store staff to resolve issues efficiently.
• Build rapport with department store managers to secure strategic in-store placements and marketing opportunities.

Learning and Development

• Conduct coaching sessions and workshops for staff on customer engagement, visual merchandising techniques, and sales strategies.
• Mentor the team on handling multi-store operations and collaborating effectively with concessionaire partners.
• Organize regular competitor analysis to identify trends, assess pricing strategies, and improve product positioning.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company events
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Bonus pay

Work Location: In person