• Sell products and services to potential and existing customers
• Serve as the primary point of contact of customers for the delivery of the service sold
• Address customer concerns via phone and/or email

Required Qualifications:

• Minimum of 6 months experience in customer service or technical support in a BPO setup
• Willing to work in the night shift with flexible schedule
• Willing to work on an ONSITE set-up
• Excellent verbal and written communication skills
• Proficient in Microsoft applications such as but not limited to Outlook, Word, Excel and PowerPoint

Preferred Qualifications:

• Minimum of 1 year experience in the field of Sales and Telemarketing in a BPO setup
• Proficient in Client Conflict Management
• Good interpersonal skills
• Ability to build rapport with clients
• Ability to adapt sales strategies based on customer needs
• Strong work ethic and self-motivation
• Team player mentality
• Knowledge in Search Engine Optimization