Role: Senior Manager, Applications - Salesforce

Location: Taguig City, Metro Manila

Work Setup: Hybrid (2 days onsite per week)

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business…

https://www.nccgroup.com/uk/

The Opportunity:

NCC Group are looking for an experienced Salesforce Product Manager to join our team. The Salesforce Product Manager will be responsible for overseeing the development, implementation, and optimisation of our Salesforce platform. This role involves managing a team of Business Analyst and Technical Consultants and collaborating with various stakeholders in different regions to ensure that the Salesforce solution aligns with business objectives and delivers maximum value. The ideal candidate will also have experience working in an Agile environment.

Key Accountabilities:

• Lead the development and execution of the Salesforce product roadmap for all business units within NCC Group.
• Collaborate with global business stakeholders to gather requirements and define product features.
• Manage the end-to-end lifecycle of Salesforce projects, from concept to delivery.
• Ensure the Salesforce platform is optimised for performance, scalability, and user experience.
• Oversee an agile team of Business Analysts and Technical Consultants, providing guidance and support.
• Conduct regular reviews and updates of Salesforce processes and workflows.
• Provide training and support to Salesforce users across the organisation.
• Stay current with Salesforce updates, best practices, and industry trends.
• Monitor and report on key performance metrics for the Salesforce platform.

Requirements:

• Proven experience as a Salesforce Product Manager or similar role.
• In-depth knowledge of Salesforce products and capabilities.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Ability to translate business requirements into technical solutions.
• Strong analytical and problem-solving skills.
• Experience managing a team of Business Analysts and Technical Consultants.
• Experience working with Agile methodologies.

Desirable Requirements:

• Salesforce certification(s) such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Certified Application Architect.
• Knowledge of other CRM platforms and tools.
• Experience in a fast-paced, dynamic environment.
• Additional certifications in related technologies.

Behaviours:

• Client-Focused
• Collaborates as ‘One NCC’
• Adds Value
• Enables and Empowers
• Personal Responsibility
• Communicates Openly and Respectfully
• Open Mindset
• Growth and Development

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, and Asia- Pacific

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.

Please refer to job description.