Service Desk
Unison Computer Systems, Inc
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Description
- Installation of approved application on the end user’s laptop.
- Remote support for employees who are outside the office.
- Basic network troubleshooting and coordination to L2 Support.
- Basic application troubleshooting and coordination to L2 Support.
- LFA Deployment (Installation) (MAC and Windows) / Blancco Implementation / Laptop.
- Skilled in fault management, performance tuning, and network security.
- Manages a GSuite account's creation, end user support, audits, log reading, investigations, and deactivation.
- Assists in Level 1 troubleshooting or resolving issues encountered by users, like password reset for enterprise systems/applications
- Assigning of user on different OU’s in Active Directory upon IS approval.
Requirements
- Graduate of any 4 -year IT related course.
- Proficient with service desk tools (e.g., ServiceNow, Jira).
- Ability to troubleshoot and optimize network performance.
- Leadership & Team Management
- Project Management
- Crisis Management
- Service Desk Management
- IT Support Operations
- Intermediate Knowledge on Switching & Routing
- Intermediate knowledge in Network Management
- Knowledgeable in hardware, operating systems, and software.
- Capable of managing network configurations and capacity planning.
- Provides IT related assistance (Laptop Issuance, Laptop Configuration, Zoom Room setup) in every New Hire Orientation.
- Willing to work in Taguig City
Unison Computer Systems, Inc.
HR AssistantUnison Computer Systems, Inc
Work Location
Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines
Posted on 12 March 2025
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Unison Computer Systems, Inc
Unfinanced / Angel
101-500 Employees
Information & Communication Technology
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