Support Specialist
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High school diploma or equivalent; a bachelor's degree is a plus.
- Experience Level: 6 mos international bpo experience
- Skills and Competencies: Excellent verbal and written communication skills in English; problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain records of interactions.
- Working Conditions: Office environment; may involve long hours at a computer.
- Qualities and Traits: Patience, empathy, strong multitasking abilities, and a positive attitude.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 27 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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