技术支持代表
Tuesday Square
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
Benefits
Employee Recognition and Rewards
Incentives, Performance Bonus
Government Mandated Benefits
13th Month Pay, Philhealth, SSS/GSIS
Insurance Health & Wellness
Dental Insurance, Health Insurance, HMO, Health Insurance
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave, Paid Time Off, Paid Holidays, Paid Illness Leave
我们正在寻找一位技术支持专员，能够在大马尼拉地区远程工作。
技术支持专员的工作内容是什么？
技术支持是一个客户服务角色，涉及帮助用户解决与其技术相关的问题：
诊断和修复问题
- 技术支持人员诊断并修复硬件或软件问题。他们还可能对计算机和网络进行定期维护。
提供支持
- 技术支持人员通过电话、面对面或在线聊天或电子邮件为用户提供支持。
记录互动
- 技术支持人员可能会生成支持票据，以记录与用户的互动。
恢复生产力
- 技术支持人员的目标是通过解决可能干扰日常活动的问题来恢复生产力。
Shun Michael Madera
RecruiterTuesday Square
Reply 1 Time Today
Posted on 12 January 2025
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