As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

We’re looking for hungry sales-oriented Travel Agents to work with our growing team in our beautiful office in Makati.

Responsibilities:

• Quote and book Round the World itineraries, including complex multi-city itineraries
• Book domestic and international flights and accommodation for travelers based in Australia
• Use Sabre GDS to book complex airfares and process schedule changes, exchanges, refunds, and cancellations
• Adhere to retail and corporate travel policies
• Meet monthly sales targets
• Use multiple booking platforms to book accommodation, activities and transfers
• Manage all travel amendments, cancellations and refunds
• Action hotel chargebacks and car chargebacks (Avis Wizard, Hertz Gold Memberships)
• Manage travel amendments, cancellations, and refunds
• Resolve problem bookings promptly
• Manage client profiles and interactions using CRM systems

Requirements:

• Must be willing to work onsite
• Travel sales experience would be ideal
• At least 1 year Sabre GDS experience is essential
• 2+ years of experience in the travel industry with exceptional destination knowledge
• Bachelor's degree preferred
• Hungry to close the sale and build clientele
• Experience in an inbound call centre is preferred
• Excellent written and verbal communication skills in English
• Customer-service oriented with strong interpersonal skills
• Highly organized with a keen attention to detail and the ability to juggle competing deadlines

What we offer:

• Sales incentives
• Fast recruitment process
• Opportunities for career growth and development
• Comprehensive HMO coverage within the first month of employment
• Paid time off
• Monthly allowances
• Excellent professional development opportunities
• Hands-on support from local and international teams
• Collaborative work environment and positive work culture
• Join a fast-growing company