Customer Service:

Answering customer inquiries, providing product information, handling complaints, and offering appropriate solutions. 

Order Processing:

Confirming orders, checking stock levels, preparing items for shipment, and ensuring orders reach customers on time. 

Inventory Management:

Monitoring stock levels, updating product information on the online store platform, and ensuring product availability. 

Social Media Management:

Creating and uploading content, running promotional campaigns, and interacting with followers on social media. 

Sales Reporting:

Generating daily, weekly, or monthly sales reports to monitor the performance of the online store.