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Customer Support SpecialistUrgent
Synlink Recruitment Outsourcing Co. Inc.
Customer Support Specialist
Synlink Recruitment Outsourcing Co. Inc.Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
- Employee Recognition and Rewards
Performance Bonus
- Insurance Health & Wellness
Health Insurance, Life Insurance
- Time Off & Leave
Paid Time Off, Paid Holidays
We are looking for a committed Customer Service Representative to assist with inquiries for a healthcare account.
Key Responsibilities:
- Respond to phone calls, emails, and chat messages about healthcare services.
- Confirm patient or member details while strictly adhering to HIPAA confidentiality standards
- Record all customer interactions and resolutions accurately in the system.
- Forward complex medical or technical concerns to the appropriate teams.
- Provide clear, empathetic, and compliant information at all times.
Qualifications:
- High School Graduate (old curriculum), SHS Graduate, Associate Degree holder, or College Undergraduate/Graduate
- Open to applicants with no prior BPO experience
- Must be willing to work ONSITE
What We Offer:
- 1-Day Hiring Process
- Earn up to ₱28,500 + ₱10,000 Signing Bonus + ₱1,000 Welcome Promo + Meal Allowance (Passed or Failed)
- Enjoy HMO Coverage Upon Hired
- 18% Night Differential
- Non-taxable Allowances
- Free Medical Exam & Paid Training — and more!
Sheena Tesorero
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
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