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Customer Service Representative

$800-1.4K[Monthly]
Quick ResponderNo Resume NeededRemote1-3 Yrs ExpDiplomaFull-time
flamingo recruitment

flamingo recruitment

Web3 BD Manager

$2.4-4.6K[Monthly]
High SalaryQuick ResponderRemote3-5 Yrs ExpBachelorFull-time
Pumpkin Global

Pumpkin Global

Operations Director

$3-5K[Monthly]
Quick ResponderNo Resume NeededRemote1-3 Yrs ExpEdu not requiredFull-time
Best Web3

Best Web3

全栈开发工程师

$4.5-7.5K[Monthly]
No Resume NeededOn-site - Kuala Lumpur1-3 Yrs ExpBachelorFull-time
繁星永奏

繁星永奏

Java Engineer

$4-6K[Monthly]
Quick ResponderRemote5-10 Yrs ExpBachelorFull-time
Best Web3

Best Web3

Regional Manager

$5-10K[Monthly]
Quick ResponderRemote5-10 Yrs ExpEdu not requiredFull-time
Best Web3

Best Web3

UI/UX Design

$5-7K[Monthly]
Quick ResponderRemote5-10 Yrs ExpBachelorFull-time
Gate.io

Gate.io

Overseas Social Media

$2-4K[Monthly]
Quick ResponderRemote1-3 Yrs ExpBachelorFull-time
杭州追牛科技有限公司

杭州追牛科技有限公司

Business development

$3-6K[Monthly]
Quick ResponderRemote1-3 Yrs ExpDiplomaFull-time
CoinCatch

CoinCatch

Layer 2 Public Chain Ecosystem Business Development Market

$2.4-4.8K[Monthly]
High SalaryQuick ResponderRemote1-3 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Senior Frontend Developer

$2.2-3.2K[Monthly]
Quick ResponderOn-site - China3-5 Yrs ExpBachelorFull-time
Nftgo

Nftgo

AI Development (AI Engineer for Web3 Agents)

$2-3K[Monthly]
Quick ResponderOn-site - China1-3 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Korean Business Development

$2.4-4.6K[Monthly]
Quick ResponderNo Resume NeededRemote3-5 Yrs ExpBachelorFull-time
Best Web3

Best Web3

Business Head for the Japanese Market

$4-7K[Monthly]
Quick ResponderNo Resume NeededRemote1-3 Yrs ExpBachelorFull-time
Best Web3

Best Web3

Senior Product Management

$3-6K[Monthly]
Remote5-10 Yrs ExpBachelorFull-time
DigiFinex

DigiFinex

Operations Assistant/Specialist

$2-3K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
DigiFinex

DigiFinex

Operations Manager/Supervisor

$2-4K[Monthly]
Remote3-5 Yrs ExpBachelorFull-time
DigiFinex

DigiFinex

Head of Quantitative Strategy Department

$6-12K[Monthly]
Quick ResponderNo Resume NeededRemote3-5 Yrs ExpBachelorFull-time
Best Web3

Best Web3

数值策划

$2-3.1K[Monthly]
No Resume NeededOn-site - Kuala Lumpur<1 Yr ExpBachelorFull-time
繁星永奏

繁星永奏

Overseas Community Operations

$2-4K[Monthly]
Quick ResponderRemote1-3 Yrs ExpBachelorFull-time
杭州追牛科技有限公司

杭州追牛科技有限公司

Customer Service Specialist

$1.2-1.6K[Monthly]
Quick ResponderRemote1-3 Yrs ExpBachelorFull-time
杭州追牛科技有限公司

杭州追牛科技有限公司

DApp Developer

$4-6K[Monthly]
Quick ResponderRemote3-5 Yrs ExpBachelorFull-time
Gate.io

Gate.io

Senior Web3 Product Manager

$2.6-5K[Monthly]
Quick ResponderOn-site - China3-5 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Marketing Lead (xnomad.ai)

$4-8K[Monthly]
High SalaryQuick ResponderRemote3-5 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Senior Overseas Market Operations

$2.6-3.2K[Monthly]
High SalaryQuick ResponderRemote3-5 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Backend Development

$2.4-3.8K[Monthly]
Quick ResponderOn-site - China1-3 Yrs ExpBachelorFull-time
Nftgo

Nftgo

Korean HR

$2.2-4K[Monthly]
Quick ResponderNo Resume NeededRemote3-5 Yrs ExpBachelorFull-time
Best Web3

Best Web3

Web3 Product Manager

$2-4K[Monthly]
Quick ResponderRemote5-10 Yrs ExpBachelorFull-time
trusta labs limited

trusta labs limited

Backend Development Engineer

$4-6K[Monthly]
Quick ResponderRemote5-10 Yrs ExpBachelorFull-time
YMEX

YMEX

Scrum Master

$2-4K[Monthly]
Quick ResponderRemote1-3 Yrs ExpBachelorFull-time
杭州追牛科技有限公司

杭州追牛科技有限公司

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Customer Service Representative

$800-1.4K[Monthly]
Quick ResponderNo Resume NeededRemote1-3 Yrs ExpDiplomaFull-time
flamingo recruitment

flamingo recruitment

Customer Service Representative

flamingo recruitment

$800-1.4K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
Chat & Apply

Remote Details

Open CountryWorldwide

Language RequirementsEnglish | Chinese | Japanese | Korean

Job Description

Benefits
  • Employee Recognition and Rewards

    No Politics at Work, Performance Bonus

Description

  • Provide remote customer support for a leading cryptocurrency exchange, ensuring a seamless trading experience for trading users.
  • Providing professional customer support to users through real-time chat, email, and other communication channels.
  • Handling customer queries regarding account management, transactions, deposits/withdrawals, and platform navigation.
  • 24/7 rotating shifts (9 hours per shift, including 1-hour break) to ensure global coverage.
  • Delivered consistent service excellence by resolving customer issues efficiently and accurately.
  • Collaborate with internal teams, including Compliance, Risk, and Product, to resolve complex issues.
  • Leveraged in-depth knowledge of crypto trends and system updates to resolve customer issues effectively.

Requirements

  • Native or fluent English required; additional language skills (Chinese/Korean/Japanese) a strong plus.
  • Minimum 2 years of experience in the cryptocurrency industry, customer service, or relationship management required.
  • Excellent verbal/written communication paired with a service-driven attitude.
  • Familiarity with crypto trading, wallets, and blockchain fundamentals is a plus.
Customer Servicecryptocurrency

Yvonne Y

Assistant Manager flamingo recruitment

High response rate

Chat
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