Collection AR Analyst
Alldigi Tech Manila Inc.
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Perks Benefits
Employee Discount, Sleeping Quarters
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries, issues, and complaints efficiently.
- Maintain a positive and professional relationship with customers.
- Document interactions and follow up as needed.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Proficiency in English, invoice processing expertise, and strong accounting and financial literacy.
- Responsibilities and Duties: Manage customer inquiries, process and create invoices, and provide financial support.
- Working Conditions: Office environment
- Qualities and Traits: Strong communication skills, patience, problem-solving aptitude, and a customer-focused mindset.
Paula Parreño
HR OfficerAlldigi Tech Manila Inc.
Reply 0 Times Today
Working Location
8F, 22 Harbor Dr. 22 Harbor Dr, Pasay City, Metro Manila, Philippines
Posted on 06 August 2025
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