• Ensure billings and receivables are correctly processed in a timely manner
• Review invoices for accuracy and compliance with company sales policies.
• Regularly interact with customers via email to resolve any outstanding issues
• Prepare and review monthly customer statements.
• Ensure proper procedures are followed for cash applications to individual accounts (such as: wire transfers, checks, and online credit card transactions (e.g., ADYEN, PayPal).
• Addresses and corrects any discrepancies in accounts or billing.
• Ensure Freshdesk tickets/queries are processed and resolved based on agreed (SLA).
• Coordinate with Customer Services and Sales on delinquent accounts to ensure proper service hold procedures are applied.
• Build and maintain strong working relationships with internal and external customers.
• Assist other finance areas, such as accounts payable (refunds) and General Ledger (expense and bank reconciliation).
• Perform other duties as assigned.
  
  

• A bachelor's degree in Finance and Accounting or related course
• Excellent time management and interpersonal and customer service skills
• Ability to exhibit composure, patience, and confidence when facing difficult situations
• Communicate professionally and effectively with co-workers.
• Attend and participate in scheduled meetings and office/company engagements.
• Undertake an active role in the day-to-day organization of the office including taking over other tasks during staff absences.
• Thorough understanding of policies and procedures used in accounts receivable and billing.
• Self Starter with a proven track record of multi-tasking abilities.
• Proficient with Microsoft Office related software
  
  

• HMO (Medical insurance) 100% for Employee and 100% for first dependent;
• 15 days paid leave;
• Team-building activities
• Free coffee
• Game room
• Performance-based salary adjustments
• Employee recognition awards
• Social Awareness and Community
• Involvement Activities
  
  

Please refer to job description.