Air and Sea Freight Assistant

RW Solutions Ltd

₱25-30K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish | Tagalog

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Airway BillQuotationCustomer ServiceStrategic PlanningQuality ManagementBilling

Description

  • Tracks shipments details, locations, ETAs
  • Handles import / export data for shipment and provide support for many steps of the transportation process
  • Provides customer assistance by addressing problems and answering questions.
  • Communicates with the higher management to prepare a strategy for operations to run efficiently
  • Performs general clerical tasks such as filing, copying, and faxing documents.
  • Works with carrier and third-party services
  • Notifies customers if shipments are delayed
  • Preparing quotations
  • Should know how to communication with overseas agents for bookings
  • Will be responsible for ensuring accurate information is entered into the system.
  • Sending out timely alerts to customers/contractors (time slot requests, arrival notices, etc.).
  • The job also requires consistent internal communication with out brokers and operations team.
  • Will also monitor vessels, flights to keep files up to date with accurate arrival information.
  • Cut airwaybill
  • Billing of agents


Requirements

  • Bachelor’s Degree in any field
  • At least 2-3 years of experience in related field
  • Preferably with background in Freight forwarding industry
  • Preferably with experience using Cargowise One System
  • Preferably with experience in AIR AND SEA FREIGHT
  • With experience in Customer Service
  • Excellent written and verbal communication
  • Highly detail-oriented to inspect all inventory items and accurately prepare outgoing shipments for customers
  • Willing to do Morning or Midshift schedule
  • Applicants must be residing in NCR/ CALABARZON.
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Carmina Ibasco

HR ManagerRW Solutions Ltd

Posted on 05 November 2024

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