Customer Service Associate

CXI Services Inc.

£195-261[月給]
オンサイト - カビテ経験不問高卒正社員
共有

職務内容

説明

  • Proactively engage with customers to provide resolution to inquiries and issues.
  • Maintain a high level of service ensuring customer satisfaction.
  • Handle customer inquiries, provide product information, resolve issues with service or billing, maintain customer satisfaction, document customer interactions.
  • Document customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Contribute to team effort by meeting key performance indicators and targets.
  • Stay current with system information, changes, and updates relevant to our customer base.

要件

  • Educational Qualifications: Candidates must have a minimum of a High/Senior High School degree.
  • Experience Level: No previous experience required, entry-level position.
  • Skills and Competencies: Excellent customer service orientation, communication skills, problem-solving abilities, proficiency in using computers and related software.
  • Working Conditions: Office environment, requires sitting for extended periods, may include shift work and weekend assignments.
  • Qualities and Traits: Empathetic, patient, adaptive, with a positive attitude and an aptitude for active listening.
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CXI Services Inc.

HR OfficerCXI Services Inc.

3日以内にオンライン

勤務地

3rd floor, Mana Town Center, Centennial Rd, Brgy, Coner Daang Hari Link, Kawit, 4104 Cavite, Philippines

掲載日 14 July 2025

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CXI Services Inc.

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501-1000 従業人数

BPO とコールセンター

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