• Provide technical assistance to customers experiencing issues with audio equipment, software, or connectivity.
• Troubleshoot and resolve audio-related problems including sound distortion, device pairing, driver conflicts, and app integration.
• Guide users through setup processes, firmware updates, and optimal configuration for audio performance.
• Document customer interactions and solutions accurately in the system for future reference and quality assurance.
• Collaborate with engineering or escalation teams for unresolved technical issues and follow up with customers promptly.

20,000 Basic Salary + 2000 Allowance!

2,000 Performance Based Incentive!

EASY JOB APPLICATION! - FULL VIRTUAL PROCESS!

NO BPO EXPERIENCE REQUIRED, BUT MUST BE TECH-SAVVY

AMENABLE TO WORK ONSITE IN MAKATI/PASIG

• Completed 2nd Year College
• Minimum of 6 months BPO experience (No BPO exp only if college course is IT-related/have basic tech knowledge.