Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues effectively and efficiently.
• Maintain customer satisfaction by ensuring timely follow-up on inquiries.
• Collaborate with team members to improve customer service processes.
• Document customer interactions and feedback in the system.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in English language.
• Skills and Competencies: Ability to work collaboratively as a team player.
• Skills and Competencies: Strong problem-solving skills.
• Qualities and Traits: Demonstrates a strong work ethic.
• Skills and Competencies: Familiarity with call center operations is a plus.