• Handle customer inquiries and complaints effectively and efficiently.
• Provide accurate information about products and services to customers.
• Document customer interactions and feedback in the CRM system.
• Resolve issues and provide solutions to meet customer satisfaction.
• Collaborate with team members to enhance service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry Level (No experience required).
• Skills and Competencies: Proficient in English language, excellent customer service skills, strong problem-solving abilities, and familiarity with call center operations.
• Qualities and Traits: Strong interpersonal communication skills, patience, and a friendly demeanor.
• Responsibilities and Duties: Ability to work on a flexible schedule, including evenings and weekends.