Japanese Customer Service Representative
【Main Responsibilities】
1. Customer Inquiry Response: Accept user inquiries via online customer service tools and address user questions.
2. Information Organization: Timely collect and organize user issues and provide feedback to the team.
3. Shift System: Work on a rotating day and night schedule.
【Qualifications】
1. Japanese proficiency at N1 level (native speakers are not required to provide proof), with a strong command of honorific language; candidates with Chinese language skills are preferred.
2. Strong logical thinking abilities to assess the real needs of users.
3. High empathy, enthusiastic and approachable, responsible for customer experience, and capable of providing practical solutions.
4. Strong communication skills with sufficient resilience under pressure.
Customer Service Agent
There are two part-time commission-based job opportunities for you: Bifinance, which is a cryptocurrency exchange, and CoralPhone, a cryptocurrency cellphone. Which one do you prefer? If you are interested.
Content Creator
1. Actively participate in Metale-related activities;
2. Promote Metale on your own social media;
3. Choose tasks that you prefer to work on according to the task list, with more effort leading to greater rewards.