Call Center Agent
Metacom Careers
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Parental Leave, Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, or chat.
- THIS IN NON VOICE ACCOUNT
- Resolve issues and provide accurate information.
- Maintain customer records and follow up on inquiries.
- Provide product information and assistance.
- Work collaboratively with team members to enhance customer experience.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient in English language, excellent customer service skills, and ability to work as a team player.
- Working Conditions: Office environment; may require working shifts.
- Qualities and Traits: Positive attitude, strong communication skills, and eagerness to learn.
Ezem Dela Cruz
HR OfficerMetacom Careers
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Working Location
Cyberpod Centris Three - Eton Centris. EDSA, cor Quezon Ave, Quezon City, Metro Manila, Philippines
Posted on 14 May 2025
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