Call Center Representative / Call Center Agent / Healthcare / Sagility Company

Polaris Careers

£200-333[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Description

A healthcare account call center job involves answering customer inquiries, processing payments, and providing information about healthcare services. 


  • Answering incoming calls from patients and health providers
  • Helping patients with tasks like scheduling appointments and medicine replenishment
  • Confirming insurance details
  • Processing payments for services rendered
  • Assisting with billing procedures
  • Following up with callers
  • Routing calls to appropriate healthcare personnel
  • Handling outbound calls, such as appointment reminders or follow-ups


Skills 

  • Customer service skills
  • Empathy
  • Professionalism
  • Ability to resolve customer complaints
  • Ability to multitask and manage time
  • Ability to learn and adapt to new software or systems
  • Ability to handle sensitive data
  • Ability to work independently or collaborate with team members

Requirements

  • COLLEGE GRADUATE ( ANY COURSE )
  • WITH OR WITHOUT CALL CENTER EXPERIENCE
  • ABOVE AVERAGE COMMUNICATION SKILLS
  • 2 YEARS COLLEGE UNDER GRADUATE ( COMPLETED ) ANY COURSE
  • WITH AT LEAST 6 MONTHS CALL CENTER EXPERIENCE



RESUME REQUIRED!

English LanguageCustomer ServiceProblem SolvingStrong Work EthicTechnical SkillsPeople SkillsCall Centre
Preview

Jhon Eric Castillo

HR OfficerPolaris Careers

More than ten replies today

Work Location

Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines

Posted on 11 March 2025

Polaris Careers

Unfinanced / Angel

51-100 Employees

Telecommunications

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