Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.

£197-329[Monthly]
On-site - CebuFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance, Medical Reimbursement

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Provide exceptional customer service via phone in a fast-paced environment.
  • Handle inquiries, complaints, and support requests with professionalism.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to resolve customer issues effectively.
  • Adhere to company policies and procedures to ensure a quality experience.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Open to Fresh Graduates/Students.
  • Skills and Competencies: Proficient in English; strong customer service; scheduling; familiarity with Salesforce; financially literate; call centre experience preferred; excellent interpersonal skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, schedule appointments, and support sales efforts.
  • Working Conditions: Office environment; may involve shift work.
  • Qualities and Traits: Positive attitude, strong communication skills, ability to work in a team, and adaptability.
English LanguageCustomer ServiceSchedulingSalesforceFinancial LiterateCall CentreInterpersonal Skills
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Trecia Obseña

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

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Working Location

Teleperformance. G/F, Tower Cebu IT Park, I. Villa St, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 17 July 2025

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