Call Center Representative

Miranda HR

£197-263[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Gym Membership, Parking Space

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues efficiently and professionally.
  • Maintain a positive and empathetic attitude towards customers.
  • Document interactions and update customer records accordingly.
  • Meet performance metrics and contribute to team goals.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience is required; training will be provided.
  • Skills and Competencies: Proficient in English, excellent customer service, problem-solving abilities, strong technical skills.
  • Responsibilities and Duties: Assist customers via phone, resolve inquiries, provide information about products/services.
  • Working Conditions: Fast-paced office environment, may require flexible hours.
  • Qualities and Traits: Strong work ethic, empathetic, patient, and communicative.
English LanguageCustomer ServiceProblem SolvingTechnical SkillsStrong Work EthicCall Centre
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Princess Manalo

HR OfficerMiranda HR

Reply 0 Times Today

Working Location

StarTek International. 69 Jupiter, Makati City, Metro Manila, Philippines

Posted on 17 July 2025

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