Customer Care Representative

Alorica

£260-325[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information, troubleshooting, and order processing.
  • Maintain accurate records of customer interactions and transactions.
  • Provide exceptional customer service to enhance customer satisfaction.
  • Collaborate with other departments to resolve complex issues.

Requirements

  • Job Title: Customer Care Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Proficiency in English, excellent customer service, strong problem-solving skills, ability to work as a team player.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and provide exceptional service.
  • Working Conditions: Call center environment, rotating shifts may be required.
  • Qualities and Traits: Positive attitude, strong communication skills, reliability, and empathy.
English LanguageCustomer ServiceProblem SolvingTeam PlayerCall Centre
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Edilbert Balla

Sourcing AssociateAlorica

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Working Location

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Posted on 11 July 2025

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