Customer Service Representative
Metacom Careers
Job Description
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues efficiently.
- Document interactions and maintain customer records.
- Collaborate with team members to improve processes.
- Adhere to company policies and guidelines.
- Maintain a positive and professional demeanor.
- Handle customer inquiries, provide information, and resolve issues.
Requirements
- Educational Qualifications: Diploma in any field preferred.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Excellent communication, problem-solving, and customer service skills.
- Working Conditions: Office environment, shift schedules may vary.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Shayne Villaroman
HR OfficerMetacom Careers
Active within three days
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 22 May 2025
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