Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Serve as the first point of contact for customers, addressing inquiries and resolving issues.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service delivery.
- Handle various customer service tools and software efficiently.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a customer service or call center environment.
- Skills and Competencies: Proficient in English with strong interpersonal and people skills; capable of handling customer inquiries and complaints effectively.
- Responsibilities and Duties: Assist customers via phone, resolve issues, provide product information, and maintain customer satisfaction.
- Working Conditions: Fast-paced call center environment, requires flexibility in work hours.
- Qualities and Traits: Strong problem-solving abilities, patience, empathy, and a positive attitude.
Jennylyn Fajardo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 24 May 2025
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