Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve issues and provide solutions in a timely manner.
- Maintain a positive attitude and professionalism in all interactions.
- Document customer feedback and report to management.
- Assist with order processing and product information.
- Work collaboratively with team members.
Requirements
- Educational Qualifications: A Bachelor's degree in any field is required.
- Experience Level: Open to fresh graduates and students looking for entry-level opportunities.
- Skills and Competencies: Proficient in English; excellent communication and problem-solving abilities.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment with standard working hours, potential for remote work.
- Qualities and Traits: Strong interpersonal skills, patience, attention to detail, and a positive attitude.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 24 June 2025
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