Customer Service Representative

San Gabriel Metal Concepts, Inc.

Urgent
£195-260[Monthly]
On-site - Mandaue<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Anniversary Gifts, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Employee Assistance Program, Job Training, Mentorship Program, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

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Description

  • Attends customer inquiries, complaints and give customers information about products and services, takes orders, answers queries.
  • Provides timely and accurate information to customer order status and product knowledge requests.
  • Collaborate with other departments, such as sales and operations, to address customer needs.
  • Maintain accurate customer records and ensure date integrity in our customer database.

Requirements

  • At least one year experience in a related field
  • Skilled in using MS Office applications (Word, Excel, Powerpoint, Outlook)
  • Highly self-motivated, honest and detail-oriented, with strong attention to accuracy.
  • Capable of working independently with minimal supervision and managing pressure effectively
English LanguageCustomer ServiceSchedulingInterpersonal SkillsTechnical SkillsProblem SolvingStrong Work Ethic
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Stela Dajang

HR OfficerSan Gabriel Metal Concepts, Inc.

Working Location

San Gabriel Metal Concepts Inc., Door 8 LK Building, Mandaue City, 6014 Cebu, Philippines

Posted on 09 July 2025

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