Customer Service Representative
San Gabriel Metal Concepts, Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Anniversary Gifts, Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Employee Assistance Program, Job Training, Mentorship Program, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Attends customer inquiries, complaints and give customers information about products and services, takes orders, answers queries.
- Provides timely and accurate information to customer order status and product knowledge requests.
- Collaborate with other departments, such as sales and operations, to address customer needs.
- Maintain accurate customer records and ensure date integrity in our customer database.
Requirements
- At least one year experience in a related field
- Skilled in using MS Office applications (Word, Excel, Powerpoint, Outlook)
- Highly self-motivated, honest and detail-oriented, with strong attention to accuracy.
- Capable of working independently with minimal supervision and managing pressure effectively
Stela Dajang
HR OfficerSan Gabriel Metal Concepts, Inc.
Working Location
San Gabriel Metal Concepts Inc., Door 8 LK Building, Mandaue City, 6014 Cebu, Philippines
Posted on 09 July 2025
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