Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund
Insurance Health & Wellness
Health Insurance, HMO
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide product and service information to enhance customer satisfaction.
- Resolve complaints and ensure a positive customer experience.
- Document interactions and follow up to ensure resolution.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and ensure satisfaction.
- Working Conditions: Office setting, potential for remote work flexibility.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Camila Jalimao
RecruiterJetSon Manpower Agency
High response rate
Working Location
Eton Cyberpod. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines
Posted on 07 March 2025
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