Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Compassionate Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls efficiently.
- Provide accurate information about products and services.
- Resolve customer issues and complaints promptly.
- Document customer interactions in the database.
- Work collaboratively with team members to improve service quality.
- Maintain a positive attitude while interacting with customers.
Requirements
- Educational Qualifications: A Bachelor's degree in any field is required.
- Experience Level: No prior experience is necessary; we welcome entry-level candidates.
- Skills and Competencies: Strong customer service skills, effective communication, problem-solving abilities, and patience are essential.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced office environment, potential for shift work.
- Qualities and Traits: Empathy, adaptability, and a positive attitude are key traits for success.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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