Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

£260-389[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Respond to customer inquiries via phone, email, chat, or in-person
  • Resolve product or service issues by clarifying the customer’s complaint and determining the cause
  • Provide appropriate solutions and follow up to ensure resolution
  • Process orders, forms, applications, and requests
  • Maintain accurate records of customer interactions and transactions
  • Escalate complex issues to the appropriate department or supervisor
  • Stay up to date with product knowledge and company policies
  • Meet or exceed customer satisfaction and performance metrics


Requirements

  • Min. 1-month BPO experience
  • At least HS Graduate (Old Curriculum)
  • Willing to work onsite in Taguig


Customer ServiceEnglish LanguageSchedulingTeam PlayerCall Centre
Preview

Innah Paaño

Recruitment Team LeadSynlink Recruitment Outsourcing Co. Inc.

Active today

Working Location

Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Posted on 07 July 2025

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