Respond to customer inquiries and resolve their issues via email, phone, or chat.

Assist customers with placing orders, tracking shipments, and processing returns.

Provide product information and recommendations to customers.

Maintain accurate records of customer interactions and transactions.

Meet and exceed customer satisfaction goals and performance metrics.

Bachelor's Degree holder

Open for non-bachelors

Experience as a Customer Service answering concerns and inquiries in any of the e-commerce platforms (shoppee, lazada or tiktok)

Experience in health supplements, diet, nutrition, and human anatomy is a plus

Amendable to work on site.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)

Initial Interview

Final Interview

Job Offer

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!